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 | 7-ElevenOh Thank Heaven, For 7-Eleven! |
Business Type
FranchiseNumber of Units
28,242In Business Since
1927* For Current Info See:
Franchise Disclosure Document
Overview
7-Eleven® has been a convenience retailer for eight decades, and a leader in the franchise
industry for more than 40 years. Today, 7-Eleven is the world’s largest convenience retailer,
and offers a very different franchise opportunity… an opportunity to operate a truly neighborhood
business with all the advantages of a global retail giant.
7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Based in Dallas, Texas, 7-Eleven operates, franchises or licenses more than 7,200 7-Eleven® stores in North America. Globally, 7-Eleven operates, franchises or licenses some 32,000 stores in 17 countries and U.S. territories. To customers everywhere, we are synonymous with convenience. They know our products and they know they can rely on us 24/7.
7-Eleven is a worldwide, technology-enabled, people-driven customer service machine that understands the importance of neighborhood focus. Our technology is designed to empower Franchisees and help enhance their ability to make decisions based on what their store’s customers want and need.
7-Eleven, Inc. is the premier name and largest chain in the convenience retailing industry. Based in Dallas, Texas, 7-Eleven operates, franchises or licenses more than 7,200 7-Eleven® stores in North America. Globally, 7-Eleven operates, franchises or licenses some 32,000 stores in 17 countries and U.S. territories. To customers everywhere, we are synonymous with convenience. They know our products and they know they can rely on us 24/7.
7-Eleven is a worldwide, technology-enabled, people-driven customer service machine that understands the importance of neighborhood focus. Our technology is designed to empower Franchisees and help enhance their ability to make decisions based on what their store’s customers want and need.
Products & Services
7-Eleven pioneered the convenience store concept way back in 1927 at the Southland Ice Company in
Dallas, Texas. In addition to selling blocks of ice to refrigerate food, an enterprising ice dock
employee began offering milk, bread and eggs on Sundays and evenings when grocery stores were closed.
This new business idea produced satisfied customers and increased sales, and convenience retailing was
born!
More than 7,100 7-Eleven and other convenience stores are operated and franchised by 7-Eleven, Inc. in North America, and they serve approximately six million customers each day.
Each store focuses on meeting the needs of busy shoppers by providing a broad selection of fresh, high-quality products and services at everyday fair prices, along with speedy transactions and a clean, safe, friendly shopping environment.
7-Eleven is known internationally for Big Gulp® fountain soft drinks, Big Bite® hot dogs, Slurpee® beverages, and Café Select® fresh brewed coffee. The stores have expanded their food service offerings with a proprietary line of deli items and baked goods, which are prepared and delivered fresh daily.
7-Eleven also offers convenient services based on each neighborhood's individual needs, including automated money orders, copiers, fax and automatic teller machines, long-distance phone cards and lottery tickets, where available.
More than 7,100 7-Eleven and other convenience stores are operated and franchised by 7-Eleven, Inc. in North America, and they serve approximately six million customers each day.
Each store focuses on meeting the needs of busy shoppers by providing a broad selection of fresh, high-quality products and services at everyday fair prices, along with speedy transactions and a clean, safe, friendly shopping environment.
7-Eleven is known internationally for Big Gulp® fountain soft drinks, Big Bite® hot dogs, Slurpee® beverages, and Café Select® fresh brewed coffee. The stores have expanded their food service offerings with a proprietary line of deli items and baked goods, which are prepared and delivered fresh daily.
7-Eleven also offers convenient services based on each neighborhood's individual needs, including automated money orders, copiers, fax and automatic teller machines, long-distance phone cards and lottery tickets, where available.
Training & Support
There are many other “no additional cost” advantages to joining the 7-Eleven Franchise System.
Here are just a few:
- Training – Prior to taking over the operation of the store, we provide comprehensive training to the Franchisee. We also provide ongoing training opportunities, including in-store computer-based training programs to help the Franchisee train their employees on virtually every aspect of the business.
- Indemnification – We provide individual contractual indemnification to Franchisees to help protect them from many of the risks against which most small business persons must insure.
- Franchisee “Voice” – Through our Presidents Leadership Council, Franchisee leaders and 7-Eleven management work together to constantly improve our system.
Why 7-Eleven?
7-Eleven provides many services some franchisors either do not provide or, if available, require additional fees.
For example:- We obtain and bear the ongoing cost of the land, building and store equipment
- We pay water, sewer, gas and electric utilities
- We pay for any building rent and property taxes
- We provide financing for all normal store operating expenses
- We provide record keeping, bill paying and payroll services for store operations
- We provide a support structure and a field consultant who meets weekly with the Franchisee to help provide the opportunity to maximize store performance and profitability
Our investment in technology and ordering systems leads the industry, and our business model uses technology to put the customer at the center of every decision. We’ve constructed innovative processes to understand and respond to the immediate needs of our customers, and have invested hundreds of millions in the development of a proprietary Retail Information POS scanning system that can:
- Enable the Franchisee to always have the products their customers want
- Help simplify store operations
- Facilitate staffing and delegation
