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Handyman MattersAccept Nothing Less |
Business Type
FranchiseMin Liquid Capital
$100,000Total Investment
$59,000 to $117,500Required Net Worth
$175,000Number of Units
112In Business Since
1997* For Current Info See:
Franchise Disclosure Document
Overview
Becoming a Handyman Matters franchise owner affords the luxury of being in business for
yourself. Our model has been evolving since the beginning and we continue to stay ahead of
the competition and address the needs of our industry. We will help you utilize past
experience and skills through your earlier career to maximize the performance of this business model.
Things are changing and evolving in the handyman industry at an extremely rapid rate. This industry has had little qualified competition. We have been perfecting our systems, operation and technology to better address the day-to-day demands of the industry. We never stop developing and improving our system and techniques as it is a continual process.
Things are changing and evolving in the handyman industry at an extremely rapid rate. This industry has had little qualified competition. We have been perfecting our systems, operation and technology to better address the day-to-day demands of the industry. We never stop developing and improving our system and techniques as it is a continual process.
Products & Services
Handyman Matters is a nationally recognized franchise serving the repair, restore and maintenance needs of
both residential and business customers. We specialize in small to medium-sized jobs covering a vast range of
“around-the-house” handyman tasks, repairs, installations and maintenance found on everyone’s to-do lists. From our
experience, the average home resident today has at least 8 to 12 things they need fixed just going from their garage
to the kitchen? Imagine the possibilities!
Training & Support
The Handyman Matters training and support system is quite extensive. Some of the many features
and services offered by the Field Consultant team and the Denver-based Support Center include the following:
- A 5-day Initial Training Program conducted at the Denver Support Center including all the fundamentals of small business operations and management, such as Mission and Brand, Financial Analysis, Marketing, Customer Service, Daily Operations, Human Resource Management, Bookkeeping and Technology.
- A 5-day On-site Training Visit conducted at your new franchise location shortly after beginning regular operations for the purpose of additional computer skills training, human resource management assistance, office organization, advanced marketing and other grand opening activities.
- On-going Customer Service Representative (CSR) and Craftsmen training materials and programs are provided to further develop the operational performance of each franchise location.
- An individual Field Consultant assigned to each franchisee in the network for on-going phone support, performance analysis, strategic development, tactical planning and resource allocation decision-making.
- Advertising and Public Relations - As a Handyman Matters franchisee, you will have a comprehensive range of collateral marketing materials made available to you for pursuing any particular market segment or demographic within your assigned territory. PR services are provided to all franchisees as part of a National Ad Fund program and they include opportunities on both the local and national levels. In addition, Handyman Matters is continuously developing new marketing materials that will keep you on top of the market.
- A National Ad Fund is established and operating to provide supplementary marketing and advertising support materials and programs for all franchisees that would otherwise not be available on an individual, per-location cost basis.
- System-wide, semi-annual KPI Performance Analysis reports are made available to all franchisees in order to benchmark individual performance against national and regional averages.
Why Handyman Matters?
Our business model is time + materials. This allows our franchisees and their craftsmen flexibility
in their scheduling. The benefit to the customer is they can discuss their To Do List and (even if
they add to it on the day of service), the craftsman can explain how additional tasks will affect the
total bill. It also is a window of opportunity for each craftsman to notice small repairs that he
could easily accomplish in the time allotted. This often turns a one-time customer into a lifelong
friend.
Trust is always on the minds of our predominantly female customers. Our craftsmen have all successfully passed a rigorous background check before they are hired. Our ongoing training enhances their understanding and respect for a customer’s home.
We embrace community service and understand that our talents go a long way when combined with other businesses and citizens to complete projects. Each quarter our corporate staff engages with a non-profit to model the community leadership way. From Habitat for Humanity to local food bank service, Handyman Matters continues to live their values of service and family.
Trust is always on the minds of our predominantly female customers. Our craftsmen have all successfully passed a rigorous background check before they are hired. Our ongoing training enhances their understanding and respect for a customer’s home.
We embrace community service and understand that our talents go a long way when combined with other businesses and citizens to complete projects. Each quarter our corporate staff engages with a non-profit to model the community leadership way. From Habitat for Humanity to local food bank service, Handyman Matters continues to live their values of service and family.
Are You a Good Fit for Handyman Matters?
At Handyman Matters, we teach all our owners to work ON the business, not IN the
business. The position of our franchise owners is an executive management business model. This means you are creating
a real organization underneath you, not just buying a paycheck. With our tools and assistance, our owners are
recruiting, hiring and managing teams of craftspeople who will do the actual work out in the field. As a Handyman
Matters owner you will be responsible for all of the management, marketing, networking and human resource management
functions of the business while your employees are responsible for most of the operations and physical labor part of
the business.
Handyman Matters has three different franchise opportunities.
Handyman Matters has three different franchise opportunities.
- A “Primary” Franchise that consists of a 250,000 house-hold count territory and has a franchise fee of $50,000.
- A “Tier2” Franchise that consists of a 200,000 to 249,999 house-hold count territory and has a franchise fee of $40,000.
- A “Tier3” Franchise that consists of a 150,000 to 199,999 house-hold count territory and has a franchise fee of $30,000.