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 | The Utility CompanyTechnology as a Service |
Business Type
FranchiseMin Liquid Capital
$36,700 to $63,000Total Investment
$36,700 to $63,000Number of Units
25In Business Since
2006* For Current Info See:
Franchise Disclosure Document
Overview
Beyond Managed Services 3.0
Beyond Managed Services 3.0 (BMS 3.0) is a revolutionary franchise opportunity that provides SMB service organizations, entrepreneurial technology professionals and now even EXISTING Managed Service Providers (MSPs) with a complete business system, including front and back-office support, to become a single-source provider for ALL things technology for small and medium-sized businesses (SMB) in a monthly fixed fee service model.
If you’ve heard of Managed IT (Information Technology) services, then you know that Managed Service Providers (MSPs) have been providing proactive network, security, desktop, peripheral, IP telephony and systems monitoring and management to enterprises for years - at prices only enterprises could afford! BMS 3.0 not only enables our franchises to offer Managed Services but to go BEYOND Managed Services - to become Utility Service Providers!
Beyond Managed Services 3.0 (BMS 3.0) is a revolutionary franchise opportunity that provides SMB service organizations, entrepreneurial technology professionals and now even EXISTING Managed Service Providers (MSPs) with a complete business system, including front and back-office support, to become a single-source provider for ALL things technology for small and medium-sized businesses (SMB) in a monthly fixed fee service model.
If you’ve heard of Managed IT (Information Technology) services, then you know that Managed Service Providers (MSPs) have been providing proactive network, security, desktop, peripheral, IP telephony and systems monitoring and management to enterprises for years - at prices only enterprises could afford! BMS 3.0 not only enables our franchises to offer Managed Services but to go BEYOND Managed Services - to become Utility Service Providers!
Products & Services
The Utility Company is a single-source provider of technology,
communications and business management solutions for small and
medium-sized businesses across North America. Our Connected Office
Technology-as-a-Service program provides a single point of contact for
ALL things technology delivering the required hardware, software and
service for a monthly fixed fee per user.
We believe it is important for our customers to have a national single-source provider option rather then dealing with various small point solution providers. With Connected Office 3.0 we have delivered a complete portfolio of services that parallels enterprise consultancies, but that is designed specifically for the SMB market. Most managed service providers today focus on delivering and managing technology ‘plumbing’ – we focus on how technology can improve your business in key areas like sales, marketing, customer service and business management.
We believe it is important for our customers to have a national single-source provider option rather then dealing with various small point solution providers. With Connected Office 3.0 we have delivered a complete portfolio of services that parallels enterprise consultancies, but that is designed specifically for the SMB market. Most managed service providers today focus on delivering and managing technology ‘plumbing’ – we focus on how technology can improve your business in key areas like sales, marketing, customer service and business management.
Training & Support
Key features of BMS 3.0 include:- 1-866-My-Utility help desk – live end-user Level 1 and 2 technical support.
- Sales – inside sales support, sales management, customer events.
- Marketing – programs, collateral, campaigns, PR, Utility Service Provider locator.
- CRM/service desk – centralized customer relationship management/service desk.
- Administration – documentation, operations guide, HR assistance.
- Finance – billing, collection, tax, leasing; monthly franchise report.
- Service management – policies, procedures, best practices.
- NOC – centralized network operations center, dispatch and management tools.
- Utility Service Center – 24x7 remote monitoring and management.
- Utility U training – franchisee and end-user self-help and Web training.
- Utility 360 – fully integrated North American educational campaign for business executives - roadshow style.
- Single-source provider – move beyond technology operations into emerging practice areas like communications and business management.
Are You a Good Fit for The Utility Company?
Since our Utility Service Providers form the public
"face" for our company, we evaluate each candidate carefully before
awarding a franchise in a given (exclusive) territory. Because your success is our success,
choosing the correct partners in each market is of critical importance
to us - and should be to you as well. As a franchisee, you want all
other franchisees to perform as it affects the valuation of your
business investment and the promotional buying power of the group.
GIven
this background, you can see why we perform our "due diligence" when
looking at candidates. Some of the criteria we look for in potential
partners include:- IT Service Experience - Do you or does your organization have an understanding of information technology?
- SMB Market Knowledge - Do you understand what is important to small and medium-sized business owners/operators?
- Sales Ability - Are you a naturally gifted salesperson or have you worked in this type of role before?
- Customer Base (existing or potential) - Do you have a "rolodex" of warm contacts to give you a strong start?
- Reputation in Market - Are you well known or respected in your local territory?
- Technical Capabilities - What level of understanding do you possess in order to sell/service information technology?
- Financial Strength - Do you have sufficient funding to launch your venture? Have the support of your family & friends?
- Passion, Personality & Drive - These attributes go a long way to overcoming entrepreneurial shortcomings...
