Click IT

This franchise operates a hybrid retail and managed IT services model, combining walk-in computer repair with recurring revenue streams from managed service plans. Locations serve both residential and small business customers, functioning as a trusted neighborhood IT department offering full-stack solutions including cybersecurity, cloud services, data backups, and device repair. The brand differentiates through a standardized service delivery platform called the Marketplace, centralized fulfillment support, a preferred vendor network, and proprietary automation tools.

Franchise owners benefit from comprehensive onboarding through a dedicated university program, technical and business operations training, and ongoing national brand support. The storefront-based model builds community trust and local brand recognition while the recurring revenue system provides income stability beyond one-time repair transactions. Headquarters is located in Chagrin Falls, Ohio, and the company targets growth to dozens of locations with a longer-term vision of scaling to hundreds of Marketplace locations across North America.